Even if you are not a user of MONEI, you still might have a charge from us on your statement. We process payments from many online businesses and merchants, and this charge was most likely made by one that uses our service. There can often be a short delay displaying the merchant you purchased from, and in this case, the charge will simply show that it’s from MONEI. This is most common with American Express cards. The information will update when the charge is completed.

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